Tribute Technology

Stop the Waste: 5 Common Money Drains at Funeral Homes (And How to Avoid Them)

February 5, 2025

Cut Costs, Increase Efficiency, and Serve Families Better 

Running a successful funeral business requires more than providing exceptional service—it also requires smart financial management. Many firms lose money in ways that can be prevented with better planning and the right tools


Here are five common financial drains and how to fix them. 


1. Staffing Inefficiencies 


Undertrained or misaligned staff can lead to wasted payroll costs and inconsistent service


Solution: Ensure your team is well-trained and efficiently utilized. MKJ Marketing’s Advance U Online University offers online courses to help staff build essential skills, reduce errors, and enhance service quality, all while increasing productivity. 


2. A Poor Website Experience 


A slow, outdated, or confusing website can frustrate families and drive them to competitors. 


Solution: Invest in a modern, mobile-friendly website with clear service information, online arrangement options, and seamless navigation. A strong online presence builds trust and makes it easier for families to connect with you. 


3. Outdated Marketing Strategies 


Traditional advertising methods can be expensive with little return on investment. 


Solution: Shift to cost-effective digital marketing, including SEO, social media, and targeted online ads, to reach more families where they’re already searching for services. 


4. Missed Preneed Opportunities 


Failing to engage families in pre-planning conversations results in lost revenue and missed business growth. 


Solution: Utilize automated follow-ups  and digital preneed tools to keep families engaged before they need services, ensuring long-term relationships and consistent revenue. 


5. Manual or Outdated Processes 


Paper-based records and outdated systems slow down operations, increase errors, and create frustration for both staff and families. 


Solution: Upgrade to modern management software that streamlines arrangements, contracts, and communication—allowing your business to run more efficiently and effectively


Eliminate Waste & Increase Profitability 


By addressing these financial drains, funeral homes can improve efficiency, increase profitability, and enhance service quality. Small adjustments in the right areas can lead to big results


Click here to get started and learn how Tribute Technology can help your business run more smoothly. 


Get Started Now
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FOR IMMEDIATE RELEASE Feb. 11, 2025 Contact For Further Information: Tribute Technology 315 Raemisch Rd., Ste G Waunakee, WI, 53597 press@tributetech.com Tribute Technology and Chptr Partner to Launch Tribute Spotlights: A New Way to Honor Loved Ones Through Local TV Stations WAUNAKEE, WI — Tribute Technology, a leader in digital solutions for the funeral profession, has partnered with Chptr, a next-generation storytelling platform, to launch Tribute Spotlights, a first-of-its-kind service that allows families to honor their loved ones through local television broadcasts in over 200 markets. By expanding memorialization beyond traditional formats, this exclusive partnership provides a meaningful and far-reaching way to celebrate life, reinforcing the role of funeral homes as trusted partners in remembrance. "With fewer newspapers available, families have lost a way to share news of a death with the entire community and tell the story of their loved one through the obituary. Online obituaries are important as the home of condolences, but it's only useful if the public knows that the death has occurred,” said Courtney Gould Miller, president of commercial markets at Tribute Technology. “Tribute Spotlights broadcasts the deaths in the community and the event information, reminding the public of the value of commemorating lives lived and increasing attendance at the funeral." Funeral homes and families alike benefit from Tribute Spotlights. For funeral professionals, the service offers a seamless way to enhance their offerings without adding additional work. Each Tribute Spotlight prominently features the funeral home’s branding, reinforcing its role in honoring lives and strengthening its presence in the community. By airing twice daily for up to 10 days, these digital tributes are not just told, but shared far and wide, helping to inform communities of upcoming services and ensuring loved ones are honored with dignity and respect. For families, Tribute Spotlights provide a new and deeply personal way to memorialize those they have lost. Televised tributes allow for a visually compelling and shareable way to tell a loved one’s story. Families receive a lasting digital keepsake that can be revisited and shared, ensuring memories are preserved for future generations. The visibility of these broadcasts also encourages greater community support, increasing attendance at services and allowing more people to come together to celebrate a life well lived. With a simple and stress-free process, families can create a meaningful tribute without the burden of additional planning. “At Chptr, we believe stories should live forever,” said Rehan Choudhry, CEO and founder of Chptr. “This partnership allows families to share their loved one’s memory in a way that transcends time—through television, digital platforms, and the collective memory of their community.” Local television remains a trusted and widely watched source of community information. By featuring these televised tributes, stations can engage viewers with meaningful, locally relevant content while generating advertising opportunities that support their operations. Tribute Spotlights also creates a new revenue stream for local TV stations, providing valuable human-centered content that resonates with their audiences. Tribute Spotlights are now available to funeral homes nationwide. To learn more about offering this service to families, visit https://www.tributetech.com/tribute-spotlights . ### About Tribute Technology Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company aims to give funeral directors everything they need to run their business in one place, making their lives easier. About Chptr Chptr is a storytelling platform for the modern age, dedicated to preserving and sharing legacies in ways that transcend traditional memorialization. By transforming memories into beautifully crafted narratives, Chptr helps families and communities honor the past, connect in the present, and ensure stories live on forever. Through broadcast video technology and immersive storytelling, Chptr seamlessly bridges the gap between personal history and public remembrance. Learn more at http://www.chptr.com .
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