Tribute Technology

Marketing Tactics to Drive Growth

February 5, 2025

Strategies, Technology, and Marketing Tactics to Drive Growth 

Connecting Directors recently hosted a webinar featuring Tribute Technology’s President of Commercial Markets Courtney Gould Miller, who shared expert advice on where to invest tech and marketing dollars in the coming year


You can click here to watch a FREE replay of the webinar anytime. 


Here are five of Courtney’s most powerful insights from the discussion. 


1️⃣ Define What Growth Means for Your Business 


"Growth means a whole lot of things to everyone. One of the first things that I welcome you to do as you think about your growth for 2025 is to define what it means for you." 


Whether it’s increasing revenue, expanding locations, serving more families, or improving efficiency, your first step toward sustainable success is setting a clear vision. 


2️⃣ Technology Isn’t Optional—It’s Essential 


"You can't do everything, and there is time and money to invest in technology. You want to choose the things that are going to have the highest ROI for your business." 


From AI-powered automation to on-demand training and CRM tools, investing in the right technology frees up time, enhances customer experiences, and maximizes efficiency. 


3️⃣ The Funeral Profession Must Embrace AI 


"One of my goals is to get the funeral profession as highly adapted to AI as possible because I think it's so important for us to stay ahead and continue serving our customers well." 


AI isn't a threat—it’s an opportunity. Whether it’s streamlining communication, enhancing lead follow-up, or personalizing marketing efforts, AI helps businesses operate smarter and stay competitive. 


4️⃣ Your Website Is More Than a Brochure—It’s a Business Driver 


"Your website needs to be more than just a brochure. It has to do real work for you—presenting your value, showcasing your differentiators, and funneling visitors into meaningful interactions." 


A well-optimized funeral home website isn’t just a place to host obituaries; it’s a tool for engagement, education, and conversion. Features like automated follow-ups, integrated chat, and lead-capturing tools help businesses turn website visitors into long-term clients. 


5️⃣ Marketing Without Measurement Is Just Guesswork


"The ultimate check is call volume, but you have to be honest with yourself about what contributes to that number. It’s not just leads—it’s how quickly and effectively they are followed up on." 


Tracking marketing performance isn’t just about website traffic or social media engagement—it’s about real business impact. The best marketing strategies integrate follow-up automation, lead nurturing, and data-driven insights to drive measurable success. 

The 2025 Growth Playbook Webinar underscored one vital truth: Growth doesn’t happen by accident—it happens by design. Those who embrace change, invest in technology, and commit to a solid strategy will not only survive but thrive in the years ahead. 


Are you ready to build your own growth playbook?


Check Out This Free Worksheet
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Finding the ideal website platform for your funeral home shouldn’t feel like an exhausting quest for the perfect match. You and your families deserve a website that does more than just look good—it should work for you, connect with families, and reflect the heart of your business. That’s where Tribute Websites come in. More than just a website, they create an engaging, interactive experience that showcases what makes your funeral home unique.
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FOR IMMEDIATE RELEASE Feb. 11, 2025 Contact For Further Information: Tribute Technology 315 Raemisch Rd., Ste G Waunakee, WI, 53597 press@tributetech.com Tribute Technology and Chptr Partner to Launch Tribute Spotlights: A New Way to Honor Loved Ones Through Local TV Stations WAUNAKEE, WI — Tribute Technology, a leader in digital solutions for the funeral profession, has partnered with Chptr, a next-generation storytelling platform, to launch Tribute Spotlights, a first-of-its-kind service that allows families to honor their loved ones through local television broadcasts in over 200 markets. By expanding memorialization beyond traditional formats, this exclusive partnership provides a meaningful and far-reaching way to celebrate life, reinforcing the role of funeral homes as trusted partners in remembrance. "With fewer newspapers available, families have lost a way to share news of a death with the entire community and tell the story of their loved one through the obituary. Online obituaries are important as the home of condolences, but it's only useful if the public knows that the death has occurred,” said Courtney Gould Miller, president of commercial markets at Tribute Technology. “Tribute Spotlights broadcasts the deaths in the community and the event information, reminding the public of the value of commemorating lives lived and increasing attendance at the funeral." Funeral homes and families alike benefit from Tribute Spotlights. For funeral professionals, the service offers a seamless way to enhance their offerings without adding additional work. Each Tribute Spotlight prominently features the funeral home’s branding, reinforcing its role in honoring lives and strengthening its presence in the community. By airing twice daily for up to 10 days, these digital tributes are not just told, but shared far and wide, helping to inform communities of upcoming services and ensuring loved ones are honored with dignity and respect. For families, Tribute Spotlights provide a new and deeply personal way to memorialize those they have lost. Televised tributes allow for a visually compelling and shareable way to tell a loved one’s story. Families receive a lasting digital keepsake that can be revisited and shared, ensuring memories are preserved for future generations. The visibility of these broadcasts also encourages greater community support, increasing attendance at services and allowing more people to come together to celebrate a life well lived. With a simple and stress-free process, families can create a meaningful tribute without the burden of additional planning. “At Chptr, we believe stories should live forever,” said Rehan Choudhry, CEO and founder of Chptr. “This partnership allows families to share their loved one’s memory in a way that transcends time—through television, digital platforms, and the collective memory of their community.” Local television remains a trusted and widely watched source of community information. By featuring these televised tributes, stations can engage viewers with meaningful, locally relevant content while generating advertising opportunities that support their operations. Tribute Spotlights also creates a new revenue stream for local TV stations, providing valuable human-centered content that resonates with their audiences. Tribute Spotlights are now available to funeral homes nationwide. To learn more about offering this service to families, visit https://www.tributetech.com/tribute-spotlights . ### About Tribute Technology Tribute Technology’s mission is to bring the best technology to all funeral homes, to help communities around the world celebrate life, and to pay tribute to loved ones. Over 9,000 end-of-life providers already use Tribute Technology’s software and product offerings, including websites, marketing services, management software, online planning, personalized memorial keepsakes, payment processing, and other solutions. Tribute Technology is focused on innovating to help funeral directors save time on tasks, so they can focus more on connecting with the families who have lost a loved one. The company aims to give funeral directors everything they need to run their business in one place, making their lives easier. About Chptr Chptr is a storytelling platform for the modern age, dedicated to preserving and sharing legacies in ways that transcend traditional memorialization. By transforming memories into beautifully crafted narratives, Chptr helps families and communities honor the past, connect in the present, and ensure stories live on forever. Through broadcast video technology and immersive storytelling, Chptr seamlessly bridges the gap between personal history and public remembrance. Learn more at http://www.chptr.com .
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