Are You Compliant Online?

May 16, 2022

Are You Compliant Online? 

You’ve spent time carefully making sure your funeral home is accessible to those with disabilities, but what about your website? Not only is website accessibility the considerate and right thing to do, it’s also the law. 


The Americans with Disabilities Act, or ADA, protects people with disabilities from discrimination, and websites are included under Title 3. Many countries around the world have similar accessibility laws, as do some states or provinces. This means that funeral homes can face fines and lawsuits if their website is not accessible to most people with disabilities. Not only are you legally responsible for accessibility, but many of your visitors will struggle to use your website without appropriate accessibility accommodation, including many baby boomers with developing impairments. 


But the ADA should not just be seen as something you have to do or else you’ll get in trouble – there's benefits for you and your families. The most important benefit is making your website inclusive to all families to use in one of the most stressful times of their life. It sets you apart from your competitors that don’t offer these services. Plus, you might be eligible for tax credits to recoup some of the money spent on accessibility solutions. 

Web Content Accessibility Guidelines

For your website to comply with the ADA, the best practice is to check if it meets the level AA standards of the Web Content Accessibility Guidelines (or WCAG). The 3 levels of the WCAG (A, AA, AAA) state that some, almost all, or all users can access your website. Good practice is to meet Level AA or above with respect to ADA compliance. 


From eliminating flashing content for people with ADHD or epilepsy to including captions for those with hearing impairments, these rules allow most people with disabilities the same experience as those without. To meet Level AA standards, your website must follow every point from Level A and AA. 

Level A Level AA
All images and other non-text elements include alt text Video and audio content have text captions
Videos have text captions Color contrast ratio is at a level for visually impaired users
No strobing and flashing lights Contrast ratio for page backgrounds and text is at least 4.5 to 1
Videos and audio have a transcript or audio description Underlined text leads to a link
Links on media players view content Text can be resized clearly to 200%
Bold and Italics HTML tags are replaced with ‘strong’ and ‘em’ (emphasized) tags Website doesn’t use images where text has the same effect
No empty links or heading tags Not useful links are removed
Titles describe the content effectively Language is identifiable in code even with language changes
The presentation should have more than just color and convey information clearly Users receive suggestions on how to solve input errors on forms
Audio does not use auto-play and can be stopped by the user Each page is accessible in multiple ways
Time limits provide users notifications on how much time is left Menus and buttons are used consistently regardless of the page the user is on
Headings and titles are readable and in order (H1, H2, H3) Keyboard focus is visible and clear
Users can navigate using a keyboard
Automatic scrolling and blinking content are stoppable
There is a link to skip navigation
Proper labeling and logical naming are on links and buttons
Language used on page is identifiable in code
Bad form input notifies users of issue
There are no major validation errors on the website
Elements in focus remain unchanged on website content
Forms are labeled properly and have legends

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WCAG Levels A and AA Checklist 

How to check if you’re compliant 

There are 2 ways you can determine your ADA compliance: Manually or with ADA compliance software. 


Manually: To determine your website’s ADA compliance yourself, use checklists (such as the one above) to evaluate each page. These include changes to design, content, and coding. You may need to hire someone to help you check and fix any coding issues. 


ADA compliance software: If you’re not tech-savvy, ADA compliance software is the best way to check your website’s compliance. This software uses artificial intelligence (AI) to comb your website for any ADA violations that may exist. They also offer tools to increase your website’s accessibility. 

Tribute Accessibility 

Ready to see if your site is accessible or make the required changes? Check out Tribute Accessibility powered by UserWay. Tribute Technology delivers this innovative product through its network of Premier Partners including leading providers such as FrontRunner Professional, MKJ Marketing, SRS Computing, Funeral Tech, CFS, and others. Tribute Accessibility offers software to check ADA compliance, along with tools that boost your website’s accessibility. UserWay offers special discounts on accessibility solutions to customers of Tribute Technology and our Premier Partners. Strengthen your website’s ADA compliance today. Click here to learn more. 

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We were flooded with questions during and after our recent Tribute Technology webinar, “ Why Obituaries Should Be Your #1 Focus This Year. ” The session explored a powerful shift in how obituary pages can drive long-term value—and introduced a new opportunity: Tribute Technology’s partnership with Chptr , a company that broadcasts death notices on local TV as part of nightly news segments. Joining us live was Chptr’s Founder and CEO, Rehan Choudhry , who helped funeral professionals understand how this partnership—and the new Tribute Spotlights offering—can strengthen their brand, serve families better, and reconnect with their communities in a meaningful way. If you missed the webinar, you can watch it here . We’ve also rounded up the top questions from attendees—along with expert answers—to help you quickly get up to speed. 1. Can Tribute Spotlights video announcements be shared on our funeral home’s YouTube channel? Absolutely. Both the funeral home and the family receive the finished video, which means you can post it to YouTube, add it to your website, or share it across your social media channels. It’s an easy, shareable way to extend the obituary’s reach. 2. Are some funeral homes paying for the service themselves to grow market share? Yes—and they’re seeing it as a smart investment. Many funeral homes are covering the cost of Tribute Spotlights to differentiate themselves in a crowded market. It’s an added-value service that leaves a lasting impression with families and builds long-term brand recognition in the community. 3. Is it broadcast over-the-air (OTA) and on linear TV? Yes, in most markets. Death announcements air on both: Over-the-air (OTA) : Free, local channels accessible via antenna Linear TV : Scheduled programming via cable or satellite This dual approach ensures maximum exposure, especially for audiences that may not use streaming platforms. 4. Are Tribute Spotlights videos only on-air, or are they also online? Both. Announcements are featured during designated TV broadcast times and published on the station’s memorials webpage, offering families and communities multiple ways to engage. 5. How long are the videos? Each segment is 30 seconds , with individual obituaries typically receiving 3–5 seconds per airing. 6. Does Tribute Spotlights work with CFS websites or only Tribute sites? Tribute Spotlights integrate with all website platforms—including CFS —so you don’t need to change your provider to take advantage of this service. 7. How do families know when and where to watch the broadcast? Each participating market has set channels and air times. Your funeral home will receive all the relevant details, so you can easily pass them along to the families you serve. 8. If we have multiple obituaries, do they split the 30-second segment? Yes. If you submit four obituaries, for example, each typically receives around 7 seconds . In some markets, your funeral home may even qualify for exclusive broadcast segments. 9. Who owns the obituary video? You and the family do. Both parties receive copies with full rights to use, post, or share the video however they’d like. 10. Does each announcement get a full 30 seconds? No, but frequency matters. Each announcement usually gets 3–5 seconds , and they’re aired multiple times —often 10 or more—to maximize reach and visibility. 11. Can we get reporting from the local station? Yes. Tribute Spotlights and Chptr provide pre- and post-airing reports with full analytics, so you can track performance, exposure, and community impact. 12. What’s the average cost per TV spot? Thanks to Tribute Technology’s negotiated pricing , the full announcement package—which includes TV broadcast, video production, and social media distribution—is just $225 on average. Volume discounts are available for funeral homes bundling multiple announcements. Ready to Learn More? Tribute Spotlights is a unique and affordable way to elevate the services you offer while helping families feel honored, seen, and remembered. Whether you're interested in expanding your reach, enhancing your brand, or simply offering something new and meaningful, this tool was designed with your funeral home in mind. Have more questions? We’re always here to help.
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FOR IMMEDIATE RELEASE April 8, 2025 Contact for Further Information: Tribute Technology 315 Raemisch Rd., Ste G Waunakee, WI 53597 press@tributetech.com Tribute Technology Presents Trend ReCON 2025: A ReCONference for the Future of Funeral Service WAUNAKEE, WI — Tribute Technology is proud to announce Trend ReCON 2025, an exclusive two-day event designed to help funeral professionals navigate the evolving landscape of funeral service. The event will take place June 2-3, 2025, at The Joseph in Nashville, Tennessee. As the funeral profession undergoes rapid transformation, Trend ReCON 2025 will equip funeral home owners and directors with cutting-edge insights and strategies to stay competitive. Attendees will hear from top industry experts, gain practical business solutions, and explore innovative approaches to service excellence. The conference will cover key topics, including strategies for funeral homes to remain competitive and profitable, shifts in funeral service ownership, and the role of social media and email marketing in business growth. It will also highlight top innovators in the profession with the Tech-Enabled Funeral Home Awards, explore how funeral homes can cater to both discount and premium clientele, and provide insights on flexible financing solutions for families. Trend ReCON 2025 will feature an impressive lineup of speakers, including Courtney Gould Miller, President of Commercial Markets at Tribute Technology; Matt Powell, Chief Technology Officer at Tribute Technology; Glenn Gould, Founder of MKJ Marketing; Erick Goss, CEO and Co-founder of Minno; Brian Givnish, Director of Training and Development at Life Celebrations Inc.; and Rob Justen, Owner of Justen Funeral Home. The event will be held at The Joseph, a luxury hotel recognized as one of Nashville’s premier accommodations within the Marriott collection. Early bird registration is available for $595 until April 21, 2025, after which the regular price will be $795. Registration is now open at www.tributetech.com/trend-recon-2025 . Attendees can take advantage of an exclusive group hotel rate for the event, with assistance available for extended stays beyond the conference dates. For accommodation inquiries, contact Terri Schmoldt at terri.schmoldt@tributetech.com or Olivia Moores at olivia.moores@tributetech.com . Trend ReCON 2025 will offer attendees valuable learning opportunities, networking with industry peers, and an immersive Nashville experience featuring legendary music, world-class dining, and engaging discussions about the future of funeral service. Don’t just keep up with change—lead it. Register today and be part of the conversations shaping the future of the profession. Visit www.tributetech.com/trend-recon-2025 to learn more. ### About Tribute Technology Tribute Technology is dedicated to empowering funeral professionals with best-in-class technology solutions. Serving over 9,000 end-of-life providers worldwide, Tribute Technology’s innovative software and services—including website platforms, marketing solutions, management software, online planning, memorial keepsakes, and payment processing—help funeral professionals save time and focus on supporting families. For more information, visit www.tributetech.com .
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